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TSD Presentation:

Gemini Awards 08-09

TSD Service Presence

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Business Units » Technology Service Group
Vission

Technology Service Division

 

Technology Service Division presence over 90 locations across the country.

Only company prepared to offer services from ‘Network Planning to Site Surveys to handover’

  • Wired & Wireless Infrastructure provisioning,installation,operation & maintenance.
  • XDSL Product deployment & maintenance Any "last mile" O & M.
  • Focus on Hi-Tech products’ installation, commissioning, maintenance & trouble shooting

Capabilities

Can provide Turn Key solutions including O&M with 24x7 Customer Support to any Telecom / Enterprise Infrastructure Projects including :

  • WAN installation & maintenance
  • Wireless LAN
  • WAN/MAN Wireless Networks
  • Wireless Backbone Networks
  • Secured LAN Networks
  • Last Mile Wire line Solutions
  • Equipment (DSLAM,DLC) I&C at Exchanges

Expertise

TSD has a strong technically trained engineering team positioned at all strategic locations across the country.

  • 24 hour Field operations
  • 24x7 call center for quicker escalation & response
  • The current Manpower strength is close to 250 Engineers
  • Service delivery in 68 locations in India

SLA Driven Support

  • Immediate Response Time.
  • Resolution Times 4/8/24 Hrs based on severity of the call.
  • Services can be deployed within 48 hours in places where TSD presence already exists and within 168 hours for places where new infrastructure to be created.

Consultancy Services

  • TSD could evaluate any products’ on mentioned Technology areas for Product certification.
  • Offer Consultancy Services from ‘design to deployment’
  • Turn key Project Management & Consultancy

Telecom Infrastructure roll out

 

Since the telecom industry is facing competition and high customer pressure, companies need to be fast and reactive whilst simultaneously maintaining low operational costs. Gemini helps you achieve that by providing advanced and innovative Telecom Infrastructure solutions across multiple platforms and environments.

Gemini Telecom infrastructure services span years of proven expertise. We provide design, development, testing, automation and sustenance support at a fraction of the cost, and at superior quality to enable you to stay focused on profitability. Our services provide you with reliable, scalable and integrated solutions that can meet complex Telecom Infrastructure needs.

Our end-to-end solution-driven approach, breadth and quality of expertise in Telecom infrastructure solutions is the ideal partner for you, in dealing with emerging challenges in the telecommunications industry.

 

Our technology portfolio includes:

  • Telecom Infrastructure Services
  • Managed Services
  • Network consulting
  • Systems integration
  • Network optimization
  • Professional Services
  • Managed network services
  • Technical Services
  • Deployment Maintenance
  • Support
  • Training

 
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